SeaPort Airlines, Inc. is a scheduled commuter airline headquartered in Portland, Oregon.
Founded in Juneau, Alaska in 1982 as Wings of Alaska, for over two decades flights were operated entirely within the Southeast Alaska region. In 2008, Wings of Alaska was purchased by SeaPort Air Group, LLC and the headquarters moved to Portland, Oregon. Shortly after, flight operations were launched in the Pacific Northwest with a business strategy of operating a shuttle service between Seattle and Portland (hence the name "SeaPort") that offered private terminals and the avoidance of TSA screening lines; it offered business travelers a strong contrast to crowded, large airport terminals. The hallmark of SeaPort's service was the personalized customer service that quickly became known as "The SeaPort Experience."
At the same time, however, the first generation of regional airlines began to mature. Rising cost structures and aircraft seating greater numbers of passengers, such as regional jets, meant that service to many small communities became uneconomical.
This challenge became SeaPort's opportunity, and the company refocused on a strategy of building a "next generation" regional airline, connecting small and rural communities with national air transportation via large hub airports. To offer connections that are as convenient as possible, the company operates a fleet of smaller capacity aircraft that enable us to offer a much higher level of service that other airlines did in the past; has begun transitioning to main airport terminals; is now displaying all flights for sale on Internet travel sites (i.e. Travelocity, Expedia, Hotwire, Orbitz, etc.); and recently began to establish interline agreements that allow a customer to purchase a single ticket and check baggage all the way through to their final destination.
While our basic business strategy has evolved, one thing that has not changed is "The SeaPort Experience." Today, our passengers receive the same level of personalized and attentive service that earned us a loyal following from our very first flight. This no more evident than by the frequent customer testimonials we receive about the great service that the SeaPort team delivers to our customers on a daily basis.
Today, SeaPort operates scheduled flights to 20 cities in 9 states, including our operations in Southeast Alaska that continue to do business as Wings of Alaska. A team of over 170 aviation professionals operate an average of nearly 100 flights with a fleet of Cessna Caravans and Pilatus PC-12 aircraft, as well as the Cessna 207 in Southeast Alaska. We continue our focus of service to small and mid-sized communities that other airlines have departed, playing a vital role in ensuring that they participate in the global economy by connecting these communities to the national transportation network. This also includes active participation in the local Chamber of Commerce, family friendly activities, and sponsoring events for those most in need. In many of our towns, SeaPort is considered to be the "hometown airline."
SeaPort remains a dynamic company, continually fine tuning our operation to best meet the needs of small communities while keeping pace in an ever-changing U.S. airline industry. Guiding us as we undertake this effort is our Core Values of Safety, Integrity, Compassion, Teamwork, and Forward Thinking.
To experience "The SeaPort Experience" reservations can be made on our website, through our call center, and through all major GDSs. Please visit our Destination Information pages for more about the destinations that we currently serve; don't be shy about suggesting new destinations!
► The SeaPort Airlines call sign is SQH, or Sasquatch.
► The SeaPort IATA identifier is K5.
► SeaPort offers Corporate Value Accounts.
► FlyerFlex™ is SeaPort's Customer Rewards Program.
► Charters are available pending aircraft and pilot availability.
► SeaPort is very "local" - take a look at the In Our Communities page to find out more.
► A free baggage allowance is offered to every passenger, as described under our FAQs.