Travel Info

Check-in & Boarding

Currently, SeaPort passengers are required to check-in, pick up their boarding pass and drop baggage at the ticket counter. We have friendly and capable staff to assist with check-in.

Passengers must show valid government-issued I.D. at time of check-in, and may be required to provide additional information to the customer service agent, including body weight and carry-on weight verification for aircraft weight and balance purposes.

Passengers must be checked-in no later than 30 minutes prior to departure to make a flight; customers arriving after the 30 minute cut-off will be re-accommodated pending seat availability and in accordance with SeaPort policies. We recommend that passengers show up approximately 1.5 hours prior to departure for check-in, and allow enough time for TSA security screening where required. For more information on our re-accommodation and “no-show” policies, please visit our policies page.

Passengers whose itinerary includes one or more segments on a partner airline must check-in at the partner airlines’ ticket counter or gate.

To get specific information about your departure airport and ticket counter, please visit the destination page for your city.

Checked Baggage

SeaPort Airlines offers all customers a complimentary baggage allowance of one checked bag up to 50 lbs. on all SeaPort Airlines operated flights. Passengers that have purchased a Y-class ticket (FullFlex fare) are entitled to one additional checked bag up to 50 lbs, for a total of two (2) free checked bags.

No checked bag is to exceed 62 linear inches in size. Excess and overweight baggage will be assessed a fee upon check-in and accommodated on a space available basis. No one piece of luggage may exceed 70 lbs.

Carry-On Baggage

Each passenger may carry one personal item, such as a purse, camera bag, small electronic device, diaper bag, infant supplies, briefcase, or small backpack. Additionally, customers may bring on board an umbrella, jacket, overcoat, reading material, mobility aids, canes, braces, medical supplies, government approved child/infant seat, service animals or fully collapsible stroller for no extra charge.

Partner Airline Baggage

Itineraries including segment(s) operated by other partner carriers may require passengers to adhere to partner airline baggage fees, rules and restrictions.

Partner Airlines

For customer convenience and connectivity, SeaPort Airlines is continuously working to establish interlining e-ticketing and codeshare agreements with other air carriers, so customers can make single-itinerary bookings on seaportairlines.com that include air service and thru-baggage to destinations not served directly by SeaPort Airlines. This makes shopping, booking and flying much easier on our customers.

SeaPort currently has an e-ticketing and thru-baggage agreement with Alaska Airlines and Hawaiian Airlines.

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Flight Policies

FAA Requirements

SeaPort Airlines, Inc., as a passenger airline, is bound by FAA regulations, including regulations regarding collection of passenger weight information for some aircraft (e.g. Cessna Caravan) weight and balance purposes. Customers may be requested to provide an accurate body weight upon check-in. Passengers that are uncomfortable with providing body weight information verbally are welcome to write it down instead.

Carriage of Marijuana

Please be aware that SeaPort Airlines operates under federal aviation regulations; carriage of marijuana on board the aircraft is prohibited under federal aviation regulations in all states. For questions regarding this policy please call 888-573-2767.

Carriage of e-Cigerettes and Other Portable Electronic Smoking Devices

The USDOT prohibits passengers and crewmembers from carrying battery-powered portable electronic smoking devices in checked baggage. Charging devices and/or batteries on board the aircraft is also prohibited. E-cigerettes may be carried on your person or in your carry-on luggage, but may not be used on aircraft.

SeaPort Terms and Conditions (Contract of Carriage)

Passenger transportation by SeaPort Airlines, Inc. is subject to the following terms and conditions outlined in the Contract of Carriage, in addition to any terms and conditions printed on or in any ticket or ticket-less travel authorization, specified on SeaPort Airlines Internet site with respect to electronic ticketing, or published in SeaPort Airlines schedules. By purchasing a ticket or accepting transportation, the passenger agrees to be bound thereby. Read the SeaPort Airlines, Inc. Contract of Carriage.

Please note that some policies can change at any time without notice. If you have a question about our policies or the SeaPort Airlines Contract of Carriage, please submit it via our Contact Us page or call 888-573-2767.

Transportation Security Administration (TSA) Requirements

The Transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA website at www.tsa.gov.

Privacy Statement

SeaPort Airlines, Inc. is concerned about your right to privacy. When you purchase a service from us, we request certain personally identifiable information from you during the purchase process. You must provide contact information and financial information (such as credit card number and expiration date) in order to complete a purchase. We utilize Secure Socket Layer (SSL) technology to protect the submission of your personal information. This technology provides protection when transmitting your credit card numbers and other personal information over the Internet. All personally identifiable information collected via our website is encrypted before it is transmitted to our storage servers using SSL. Except as allowed or required by law, SeaPort Airlines will not share any personal or private information with anybody outside SeaPort Airlines. For the complete SeaPort Airlines Privacy Statement, please visit our Privacy Policies page.

For more additional information on flight policies, please refer to the SeaPort Airlines, Inc. Contract of Carriage.

Flight Fees

Our fee matrix describes all the applicable optional fees and service charges for each fare type:

 

Fare Class Features

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